How to set up an On-Demand Store

Setting up an On-Demand store involves similar procedures across different On-Demand
networks.

• Step 1:

  Configuring the Dashboard

   

  • Begin by contacting FAST, FulFill Engine, or your supplier-decorator of choice from the Brikl Supplier Network, which supports PromoStandards Purchase Orders, to create an account. 
  • Once created, they will provide you with an account ID, API Key, and possibly account number to facilitate sending Purchase Orders (POs) and obtaining order status regularly.
  • Ensure you use an email address where you wish to receive email order notifications. We can dynamically assign one email per dashboard and, eventually, per order. Note that for FAST, the email must be associated with the FAST account for it to function correctly.

• Step 2:

  Adding Products

   

  • Add products from the decorator network you've chosen. These products use special product codes separate from the blank suppliers. In the Supplier Dashboard, check the Supplier column for Fast Platform, FulFill Engine, or the Brikl Supplier Network for your supplier-decorator of choice.
  • For our on-demand to PO submission system (Blanks & Decorator), or the ability to correlate blank product codes to decorator product codes is available, select products from the decorator that will decorate the blank goods.

• Step 3:

  Assigning Products to a Microstore

   

  Assign only one decorator per MicroStore.

• Step 4:

  Payment Methods for On-Demand Stores

   

  Initially, On-Demand orders will be paid in advance, typically using credit cards. Store credit and coupons can also be used as payment methods, provided any remaining balance after using store credit or coupons is paid for using a credit card. Note that pre-payment by credit card is the standard for On-Demand orders.

• Step 5:

  Routing Orders

   

  Once orders are placed, Brikl will wait until the payment is finalized and then send the order directly to the decorator network. In case of submission failures, a note will be added to the order and its updated status to reflect the error. If successful, statuses will indicate success and attach unique order numbers for future reference.

  Please note:

  • FulFill Engine provides real-time order updates, while FAST and our alternative solution follow a set schedule, currently set at 12 AM and 12 PM EST. Adjustments to this schedule can be made if necessary, but it will remain consistent for all merchants.
  • Some decorator networks may split orders based on decorator workload, supplies, and other factors. Brikl ensures that order numbers for all decorators are obtained and that the order is up-to-date with relevant information.
  • Once orders are shipped, Brikl retrieves and displays the carrier used and tracking numbers for both the merchant and the customer.

Additional FAQs

• How much does Fulfill Engine’s on-demand fulfillment cost?

  Here is the outlined pricing for on-demand fulfillment only. It's essential to note that Fulfill Engine's system will be launching bulk decoration in the near future (projected for Sept/Oct), which will have its special pricing based on order size.

• What does it cost to join Fulfill Engine?

  Nothing. Setting up an account with FulfillEngine is free.

• Can they/will they take any size of order, from 1 piece to max volumes?

  Yes, any size.

• How will our customers know the costs of different types of decoration and for delivery to display at checkout for orders through a MicroStore?

  The pricing provided includes both decoration and fulfillment, with no additional fees. For blank products, there are two pricing scenarios based on whether there's a pricing agreement with the decorator.

  • If using Fulfill Engine blank accounts, there is a 10% blank markup with a cap of $1.
  • If using, for example, an exclusive distributor blank accounts, there is a $0.50 processing fee per unit. 
    
    

  Decoration & Fulfillment costs are as follows:

  • DTG, DTF, HTV, UV Printing, Engraving - $5 per decoration location;
  • Embroidery - $6 per decoration location up to 10k thread count (additional $2 for over 10k thread).

   

  For shipping, there's a 40% discount off retail rates if using their shipping accounts or a $2 charge per order for using your shipping accounts.

• Will their system communicate back into the Brikl dashboard for order status updates, shipping confirmation, etc.?

  Yes.

• Will orders include all artwork details, and will image files be electronically transmitted to the decorator?

  Yes.

• Will they extend payment terms to customers? If so, up to how long and what are the merchant requirements?

  Only in special cases, typically net 30; otherwise, weekly invoices..

• Where can our customers see the names of the actual decorators who make up the networks?

  Contact FulFill Engine/FAST directly.

• What is the process for a decorator or supplier who wishes to be added to one of our networks?

  The decorator or supplier should reach out to FulfillEngine: info@fulfillengine.com or FAST directly.

• Do all suppliers accept decoration POs?

  Most suppliers accept blank PO data, and some also accept decoration PO data, depending on their configuration with Promostandards. Separate POs for blanks and decorator POs are not sent until further notice.

  You can visit this link to filter and search for suppliers offering specific services. To see which suppliers allow the sending of POs, select "Purchase Order" in the filters. If a service has a lock symbol next to the Purchase Order service, it means they require credentials, and the merchant needs to provide Promo Standard credentials for configuration. Alternatively, you can search for specific suppliers by name. For example, Admart Productions does not offer a Purchase Order service. Augusta Sportswear does not require credentials to submit Purchase Orders, but the merchant still needs an account. AZX Sports offers Purchase Order and Status but requires credentials.

  In cases where a supplier-decorator does not accept decoration data, an error message will be generated by the Brikl platform to alert the merchant and Brikl on the order details page in the notes section, specifying the error message. The following suppliers (and more) will accept decoration data: Alphabroder, Vantage, Hit, PCNA, Cutter & Buck.