How to set up personalization for products

Personalization options can be applied to products that have personalization enabled.

Why set up personalization?

Setting up personalization for your products allows customers to add their names, logos, or numbers for a surcharge if required.

You can set up personalization on a product level or on a MicroStore level.

How to set up personalization on a product level

To enable this feature on a product level:

  1. Go to dashboard > Catalog > Product > Personalization
  2. Create a new group, and name your personalization.
  3. Select the default option, and name the personalization option
  4. Select your desired type: Text or number, multi-selection, single selection.
  5. Enter your personalization fields.

When you apply personalization on a product level, it will apply to all storefronts and MicroStores that the product is assigned.

    Examples of personalization settings:

    • Single: front length (+2cm)
    • Multiple: chest pocket, side pocket
    • Input: name or number

    Screenshot 2022-07-22 at 14.57.28

    Screenshot 2022-07-22 at 15.37.19

    6.  You can add multiple personalization options for each group.

    Screenshot 2022-07-30 at 13.43.53

    Screenshot 2022-07-30 at 13.45.14

    💡 When you have a single personalization option, you don't need to name the personalization group.

    Duplication prevention feature

    Thanks to our duplication prevention feature, customers cannot accidentally add the same number to cart multiple times. This minimizes returns and customer service emails, messages, and interactions.  

    Screenshot 2022-07-22 at 14.59.06

    What message does the customer see if a number is duplicated?

    a) Allow duplication (with a warning)


    b) Do not allow duplication


    How to set up personalization on a MicroStore level?

    Read more here.

    ❗Product personalization on the product level will overwrite personalization on the MicroStore level.